**Assembly Without Client Employee Involvement**
The assembly of the machine is conducted without the involvement of the client’s employees. The entire process is prepared and configured by STIGAL’s assemblers. Only during the acceptance and commissioning phase are the client’s operators involved, who are then trained in operation, maintenance, and service activities necessary to ensure continuous work.
**Machine Service and Maintenance**
**Remote Machine Diagnostics** – Constantly improved software and procedures allow for 90% of technical support interventions to be performed remotely, eliminating the need for service technicians to visit.
**Always Ready Mobile Team** – Our dedicated fleet of service vehicles and a ready-to-deploy team enable efficient on-site technical support at the client’s location—right by the machine.
**Spare Parts Warehouse** – We maintain a warehouse stocked with spare machine parts and consumable components for aggregates. This ensures that most orders are shipped on the same day.
**Relocations, Repairs, and Ongoing Maintenance** – Business growth often necessitates moving a machine to a new facility or location. Our team will carry out this process quickly and effectively, minimizing downtime to the greatest extent possible.
**Monitoring, Consulting, and Training** – Continuous development of the client’s staff and employee turnover require ongoing training and skill enhancement. We conduct certified training sessions at the client’s site or remotely, after which the employee is fully prepared for their role.